Management Analyst 2 - Database Specialist

Bemidji State University (BSU) invites applicants to join our team as a Database Specialist. The Database Specialist maintains the BSU Foundation’s constituent relationship management (CRM) database to ensure data accuracy and implements appropriate data maintenance procedures, including training and support, and provides data analytics to inform strategic organizational decision-making.

Responsibilities of the Database Specialist include: 

• Administering the fundraising and donor management CRM solution (Blackbaud Raiser’s Edge), establishing and implementing database management policies and procedures and ensuring end-users receive training and support. (Percentage of Time: 30%)

• Developing, documenting, and updating data maintenance policies and procedures.
• Continuously researching, reviewing, and implementing best practices in data management.
• Reviewing and interpreting legislation regarding data privacy and formulating new internal policies and procedures to maintain compliance.
• Developing and providing training to new users and providing continuing education as new software features or applications are implemented.
• Assigning and maintaining appropriate security access rights and roles for all end-users.
• Training and supervising student workers in data entry/input.
• Serving as the technical contact for University Advancement office, evaluating and advising on new software applications to meet organizational needs; implementing applications and troubleshooting technical issues.

• Inputting, analyzing, resolving, and maintaining data to ensure data integrity. (Percentage of Time: 30%)

• Importing data from a variety of sources/third-party vendors, including new graduate records, employment information, biographical updates, and data in goal areas.
• Establishing and maintaining working relationships with campus departments to obtain accurate data on BSU employees, retirees, emeriti, and other affinity groups.
• Researching, recommending, scheduling, and executing data appends using third party vendors as needed (NCOA address updates, deceased appends, etc.)
• Routinely auditing CRM for missing, incomplete, or inconsistent data and establish process for updating.

• Data extraction and reporting to enable communications to reach their audience and provide relevant analysis/recommendations. (Percentage of Time: 30%)

• Executing complex analysis for segmented appeals and communications, exporting data, and presenting data, findings and recommendations to advancement team members.
• Establishing workflow and implementing project management system for managing internal (staff) and external (campus partner) requests for data and technical support.
• Developing, generating, and providing relevant reports as requested for VSE report, appeal/giving analysis, fundraising reports, event registration lists, and other reports.

• Other duties to assist Advancement operations. (Percentage of Time: 10%)

• Opening daily mail, logging checks, and providing accurate list to Gift Processing Specialist.
• Providing event assistance, including onsite registration/check-in, event set up as needed.
• Assisting constituents on the phone or in-person as needed.
• Attending relevant team meetings and professional development.

• Associate degree in a technical field such as business, computer science, data analytics, applied science or similar, or an equivalent combination of related training, education, and/or experience.
• Comprehensive understanding of and direct experience in maintaining a CRM.
• Demonstrated knowledge of database management best practices.
• Analytical skills to develop complex queries and reports and make recommendations for data improvement processes.
• Advanced computer skills to efficiently and accurately enter and import data from multiple platforms, integrate new software features, and troubleshoot problems.
• Demonstrated knowledge of various software, such as Microsoft Excel, CSV, Word, and other programs, used for creating reports, developing mailing lists, and merging data.
• Strong verbal and written communication skills to train and work with end users and other team members who make data or report requests.
• Problem-solving skills and the ability to prioritize projects. 

• Bachelor’s degree in information technology, computer science, business, or related field.
• Experience with Blackbaud Raiser’s Edge CRM.
• A demonstrated commitment to the principles of diversity, equity, inclusion and anti-racism.

External Applicants: Apply for Vacancy Posting JR0000000873, on our career site:  https://minnstate.wd1.myworkdayjobs.com/en-US/Minnesota_State_Careers or at https://minnstate.wd1.myworkdayjobs.com/Minnesota_State_Careers/job/Bemidji/Database-Specialist_JR0000000873.
 
Internal Applicants: All current employees will need to log in to the career site in Workday to apply for a position. Employees will search for “Browse Jobs – Employees” in Workday via the search bar at the top to view open positions.

If you have any questions, please contact Mary Miller at mary.miller@bemidjistate.edu