Retail Loan Officer

This position serves primarily internal customers; however, responsibilities also include serving external customers whenever the opportunity presents itself.

This position does not involve direct day to day supervision of employees.

Confidentiality of customer information cannot be overstated. It is expected that all customer information be kept in the strictest confidence. We must do whatever it takes to ensure that our relationships with the public are not jeopardized.
 
Loan officer jobs are sales positions; therefore, the successful loan officer is one who is very comfortable and proficient with all aspects of the sales process. A loan officer should be adept at attracting and retaining customers, consistent in following up with potential borrowers, asking for the sale, overcoming objections and closing the deal.
 
The mortgage process can be extremely complicated and the best mortgage professionals are ones who are detail-oriented, thorough, accurate, and comfortable with mathematics. Lastly, loan officer jobs require a dedication to honest, ethical behavior, a desire to provide the best possible customer service and the commitment to provide a loan that best fits a customer’s needs and desires.