Fraud Prevention Specialist

POSITION SUMMARY

This position serves primarily external customers; however, responsibilities also include serving internal customers whenever the opportunity presents itself.

This position does not involve direct day to day supervision of employees.

Confidentiality of customer information cannot be overstated. It is expected that all customer information be kept in the strictest confidence. We must do whatever it takes to ensure that our relationships with the public are not jeopardized.

The purpose of this position is to provide excellent customer service while minimizing bank losses, including both financial and reputational.  The position is responsible for maintaining compliance with Regulation E through the investigation and resolution of unauthorized transfers and transactions, and additionally is a resource regarding identity theft claims and other types of fraud.

First National Bank Bemidji is an Equal Employment Opportunity (EEO) and Affirmative Action (AA) employer of women, minorities, individuals with disabilities and veterans.