Retail Store Lead at Compass Rose

Compass Rose Boutique - FT Retail Store Lead

We’re looking for a motivated and dependable Retail Store Lead to join our team and help us create an exceptional shopping experience for our customers. In this role, you’ll take on a leadership position within the store—supporting day-to-day operations, coaching team members, and stepping in for the Store Manager when needed.

You’ll set the tone on the sales floor, lead by example, and help ensure the store runs smoothly and efficiently. If you have a passion for retail, strong communication skills, and enjoy leading a team, we’d love to meet you.

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Key Responsibilities

• Support the Store Manager in daily operations including opening/closing procedures, cash handling, and scheduling

• Lead and motivate sales associates to meet or exceed performance goals

• Ensure an exceptional customer experience through coaching, training, and modeling excellent service

• Anticipate potential issues and help resolve them. 

• Maintain store standards in merchandising, cleanliness, and product presentation

• Manage inventory processes, restocking, and visual displays

• Assist with onboarding and training new team members

• Step in to resolve customer concerns and escalate when necessary

• Foster a positive, team-oriented work environment

Qualifications

• 2+ years of retail experience required; leadership or keyholder experience preferred

• Strong interpersonal and communication skills

• Ability to multitask and remain calm under pressure

• Demonstrated reliability and integrity

• Self-motivated

• Proficient with basic point-of-sale (POS) systems and retail operations

• Availability to work evenings, weekends, and holidays as needed

• Ability to lift up to 40 lbs and be on your feet for extended periods
   

Why Join Us

• 32-40 hours weekly, year-round

• Opportunities for growth and advancement

• Team-focused, supportive work environment

• Employee discounts and perks