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Posted: 06/02/2021

Bemidji State University (BSU) invites applicants to join our team as the SUCCESS Coach in the Advising Success Center.  BSU’s vision is to educate people to lead inspired lives. To accomplish BSU’s vision, the University prioritizes creating a culture in which diversity is embraced and all people are safe, welcome, and validated. BSU also prioritizes increasing engagement with Indigenous communities to become a destination university.
BSU is located amid the lakes and forests of northern Minnesota and occupies a wooded campus along the shore of Lake Bemidji.  BSU balances rigorous academia with the opportunity to enjoy a fun, robust, outdoor culture.  The proximity to the lake and the surrounding north woods allows easy access to an assortment of recreation.  Major campus facilities are connected by all-season underground passages for safe and warm travel during the cold, winter months. 
Enrolling more than 5,000 students, BSU offers more than 70 undergraduate majors and eight graduate degrees encompassing arts, sciences and select professional programs. BSU is a member of the Minnesota State system of colleges and universities and has a faculty and staff of more than 550. BSU’s Shared Fundamental Values include civic engagement and leadership, international and multicultural understanding, belief in the power of the liberal arts, and environmental stewardship.
The Advising Success Center is an advising and registration resource for all students. It helps BSU students with advisor assignments, assists students who are conditionally admitted to the university and those on academic warning and academic probation, and provides academic and referral information for student to ensure academic success. The Center is also a resource for prospective students who are interested in learning more about attending BSU.
The SUCCESS Coach is a student-facing position and requires excellent interpersonal skills, content knowledge, and a passion for helping students in need. The Coach will meet regularly with students, organize education and recreational activities, and monitor student progress through Starfish, manage the financial incentive program, provide academic and personal guidance and referrals to campus services, and establish working relationships with other student service areas and departments across the university and MN State.   
Responsibilities of the SUCCESS Coach include:

  • Meeting regularly (1-2 times per month) with each student on assigned caseload to provide academic and personal guidance, following a calendar of topics and providing other support, as needed (20%).
  • Reviewing students’ academic progress and referring students to appropriate campus services.  Coaching/advising students in all areas of life such as soft skills, time management, acclimating to university life, employment, housing, budgeting/financial management, identifying/maintaining appropriate relationships, career planning, parenting, medical/mental health, finding community resources, and using referrals as needed.  Informing students of program requirements.  Percent of time:  20%
  • Organizing individual and group educational and recreational activities to maintain contact with students and help them stay connected to campus and succeed academically.  Percent of time:  15%.
  • Tracking student participation in coaching sessions, maintaining accurate data for each assigned student using Starfish.  Regularly generating and reviewing reports on student participation in coaching sessions; devising strategies to connect with students who have low or no participation.  Percent of time:  15%.
  • Regularly reviewing data with the program coordinator and discussing strategies for improving program operation.  Participating in trainings and professional development.  Percent of time:  15%.
  • Establishing working relationships with relevant campus departments to access services for students. Collaborating with other coaches and the program coordinator to implement strategies that will lead to the program’s sustainability and success.  Percent of time:  10%.
  • Liaising with other SUCCESS coaches in the Minnesota State system to share knowledge and lessons learned.  Percent of time:  5%.                                                                                                                                              
Minimum qualifications for this position include:
  • Bachelor’s degree in a relevant field with at least two (2) years in a student services capacity such as advising or college access. 
  • Experience working with low-income, nontraditional, underserved and historically underrepresented students, with demonstrated passion for helping students succeed.  
  • Strong management, organizational, and computer skills. 
  • Experience and ability to adapt to changing circumstances and creatively addressing challenges. 
  • Strong communication skills. 
Preferred qualifications include:
  • Master’s degree in a relevant field.
  • Experience working in higher education.
  • Experience with data management or use of management information system software, including the ability to interpret student data reports. 
  • Experience and/or interest in engaging in a research and technical assistance partnerships.
If you have general questions about this posting or submitting an application, contact Teresa Hanson at

For more details: